Privacy Policy

This Privacy Policy outlines the policy of Kavango Air regarding the collection, storage, protection, and use of user data. We are committed to complying with international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Collection and Storage of User Data

  • Kavango Air may collect and store personal information voluntarily provided by users, such as names, email addresses, and phone numbers. This information is collected when users interact with our website, request information, or make bookings.
  • Traffic data, such as IP addresses, browser information, and device details, may be collected through the use of Google Analytics. This data is securely stored and helps us improve our website’s performance and user experience.
  • We retain user information as long as reasonably necessary for the purposes it was collected or as required by law.

Protection of User Data

  • Kavango Air implements technical and organizational measures to protect user data from unauthorized access, accidental loss, misuse, or alteration.
  • Our website uses appropriate encryption and security measures to ensure the integrity and confidentiality of user information.
  • Access to user data is limited to authorized personnel who need it to fulfill their job responsibilities.
  • We conduct regular security assessments and audits to ensure compliance with international data protection regulations.

Use of User Data

  • Kavango Air may use user data to process bookings, provide customer support, and deliver requested information.
  • User information may also be used to improve our services, personalize user experiences, and conduct aggregated statistical analyses for business purposes.
  • We will only process user data based on legal grounds, such as with the user’s consent or when necessary to fulfill contractual obligations.
  • We do not engage in any automated decision-making or profiling activities with user data.

Users’ Rights

  • Users have the right to access, rectify, and delete their personal data, as well as the right to restrict or object to its processing in certain circumstances.
  • Users can exercise their rights by contacting Kavango Air using the provided contact information.
  • We will aim to respond to user requests regarding their rights within a reasonable timeframe and in accordance with applicable data protection laws.
  • Please note that certain legal exceptions or obligations may prevent immediate or complete action on user requests.

Data Security

  • Kavango Air takes the security of user data seriously and employs physical, technical, and administrative practices to protect it against unauthorized access, loss, or alteration.
  • Our website uses SSL encryption to ensure the secure transmission of data between users and our servers.
  • Rigorous access controls, firewalls, and intrusion detection systems safeguard user data from external threats.
  • We regularly update and patch our systems to address known security vulnerabilities.

Third-Party Data Sharing

  • Kavango Air may share user data with trustedthird-party partners who assist in providing our services, such as payment processors, IT support, or marketing analytics providers.
  • These third-party partners are contractually obligated to comply with applicable data protection regulations and are not authorized to use user data for any other purpose.
  • We may also disclose user data if required by law, in response to valid legal process, or to protect the rights, property, or safety of Kavango Air, our users, or others.

Contact Information

For any questions, requests, or concerns regarding this Privacy Policy or the handling of user data, please Contact Us using the following information:

Email: [email protected]

Last Updated: June 1, 2022

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